Case study · Payroll
Riverside: payroll sign-off time cut by about 90% for 3,500+ employees
More than 500 work schedules and 400 pay codes were standardised onto one platform, with payroll brought forward two months when the legacy system failed.
UK housing associations
HR and payroll for UK housing associations
One platform for HR and payroll that improves accuracy, reduces manual effort and gives employees self-service access.
Housing providers manage varied pay policies and hundreds of work schedules. When those sit in spreadsheets and separate systems, payroll sign-off is slow and there is no shared audit trail.
Built on Oracle Cloud HCM.
What changed at Riverside
Riverside employs more than 3,500 people across England. Payroll moved first, then HR.
What is included
People
- Core HR
- Recruitment and onboarding
- Talent and workforce management
- Learning and development
- Performance management
Pay
- Payroll and benefits administration
- Work schedules and accrual plans
- Pay codes, standardised
- UK labour law and HMRC filing
Proof from UK social housing
Case study · HR
Riverside: 80% of routine HR requests handled by AI
Round-the-clock employee support, AI-assisted recruitment and drafting moved routine HR work off the service desk, so answers arrive in minutes.
Related articles
HR and payroll · May 2, 2026
What Good HR and Payroll Modernisation Looks Like in Housing with Oracle Cloud HCM
HR and payroll modernisation in housing delivers better results when Oracle Cloud HCM is designed around workforce complexity, service continuity, governance needs, and the day-to-day realities of housing operations.
Housing transformation · April 21, 2026
Why Housing Transformation Needs Sector Context to Succeed
Housing transformation delivers better results when technology design reflects sector realities such as compliance, fragmented systems, workforce complexity, and reporting pressure across the housing sector.
Book a housing HR and payroll review
Tell us how payroll runs today and where sign-off slows down. We will show you what the first phase would cover.
PCL One (PayrollCloud Limited)
International House, 12 Constance Street
London E16 2DQ
United Kingdom