HR & Workforce
Employee & Manager Self-Service
When employees can handle routine HR tasks themselves — and managers can approve requests without waiting for email chains — HR teams recover significant time. PCL One's self-service module gives every municipal employee access to the HR information and actions relevant to them, from any device, with role-based access controls and a complete audit trail.
Employee self-service capabilities
- ✓Access pay information and statements (linked from payroll system where applicable)
- ✓View and request leave balances across all leave types and banks
- ✓Submit time entries and timesheets electronically
- ✓Access personal employment information and update designated fields
- ✓Complete assigned training and view certification status
- ✓View onboarding tasks and policy acknowledgements
- ✓Receive notifications for approvals, renewals, and upcoming deadlines
Manager self-service capabilities
- ✓Approval queues for time, leave, and scheduling requests
- ✓Team dashboards with real-time attendance and leave visibility
- ✓Review and action performance check-ins and reviews
- ✓Monitor certification and training compliance across the team
- ✓Access to team HR information within role-based security scope
Mobile-first design
- ✓Full feature parity on mobile devices — not a cut-down companion app
- ✓Works on personal or Town-issued devices
- ✓Field staff (Public Works, Utilities, Fire) can complete HR tasks without needing a desktop: "desktop-free" operation
- ✓Biometric authentication support (Face ID, Touch ID)
What this replaces
- —Phone calls to HR for pay stubs and leave balances
- —Email-based time approval workflows with no audit trail
- —Paper forms for leave requests and policy acknowledgements
- —Manual certification reminders tracked by HR
See self-service in the context of your workforce
A 30-minute conversation to map what employee and manager self-service would look like for your municipality.